Read what these satisfied clients have to say about Buckingham James
"Oustanding Service. I was recommended to Buckingham James through a friend and it turned out to be an excellent choice! Brian Leppard was exceptionally friendly, easy to talk with, and knowledgable. As a first time buyer he explained clearly and simply the processes and options available to me. Communication was excellent throughout, and Brian was always available to discuss any queries, answer any questions and resolve any problems. Thank you again for all of your help, I will be in touch again for my remortgage! Thoroughly recommended."
"Me and My Partner were first time buyers and had been recommended this firm. We had no idea about the processes or what needed to be done, when, how or why but after talking with Brian for a short while everything felt clear. He was so informative and it felt like he had all the time in the world to answer my 1000000 questions, no matter how small. With the knowledge he shared I almost felt qualified to do the job myself. He kept in touch with us through the whole process and when things slowed down he was the person to get them rolling again, Even through these tough times nothing was too much trouble, everything was catered to our needs and specific circumstances. Brian was a real down to earth, realistic, honest stand up guy. We were extremely happy with the service and would thoroughly recommend him to anyone."
"From start to finish I could not have been happier with the service Brian has provided me. His personal touch makes the whole process so easy and his communication is superb. My remortgage was one less thing to worry about, as I knew it was in very capable hands. Every step of the way it is clear and Brian goes above & beyond to make the process as smooth as possible. I cannot recommend Brian Leppard & Buckingham James Financial Services enough, you will not be disappointed! Thank you Brian, I will most definitely be coming back to you in the future!"
"A first class, 5 star plus service! The first class service we received from Buckingham James was second to none. Everyone we dealt with was professional, courteous and transparent. They clearly are very experienced in this industry and everyone we spoke / corresponded with were on top of their game. Any question we had was answered extremely quickly and they ensured that everything was explained at each step of the way so we knew exactly what was happening and what was needed from all parties. It was an absolute pleasure to deal with Buckingham James and I would not hesitate to recommend them to anyone who requires financial services. 5 stars do not do Buckingham James justice!"
"We first met Brian just over 6 years ago when we bought our house and our experience with him has been nothing but excellent. The range of products available to us is great, but it’s Brian’s customer service skills that really impresses us. He remembers everything from our previous remortgage, he responds to our many questions we have (at all hours of the day) and he is a really nice bloke that knows what he’s talking about. We always recommend him to people we know, you won’t be disappointed!"
"I have used Buckingham James for quite a few years now and I have been so impressed with consistent level of quality service that they have provided me as a customer. They have been very clear and thorough with everything they have done, provided and supported me with. I would highly recommend them to anyone and I will continue to use them for all my future needs."
"My wife and I used Buckingham James back in 2016 when we completed on our new home. Their knowledge, attention to detail and customer service were second to none. They took out all of the stresses from a very stressful process, allowing us to focus on other priorities. We will certainly be using them again in the future and recommending them to others. Many thanks."
"Highly recommended I have used Buckingham James twice over the last few years and cant rate them highly enough. Great advice and service. Just got a remortgage arranged through these challenging times and process was seamless. Recommending to family and friends and will always being using myself in the future."
"Outstanding Brian has been great over the past 4 years helping us with re-mortgaging to making a move to our new property seamless! No question is a stupid question (although I might think it is) and Brian is as helpful as ever!."
"I have been using Brian at Buckingham James for my mortgages for the past 4 years and what a journey it has been. From buying our first home, buying an additional home and most recently helping me go solo and get my own mortgage! Nothing is too much trouble for Brian and he really goes above and beyond. He is always very reponsive, gives updates with progress, explains things in layman's terms when needed (without making feel silly) and above all, keeps me reassured, calm and positive! I honestly don't have enough words to explain my positive experience, time and time again. Brian has been absolutely amazing in making my dream a reality and all in the current climate of COVID-19. I rave about Brian to anyone that is thinking about starting their journey and have 2 friends that have contacted him recently, that are very impressed. I will definitely continue to recommend Brian to anyone and everyone! I look forward to remortgaging with Brian again in future."
"A friend of mine had strongly recommended me Brian and Buckingham James Financial Services 3 years ago, I really thank him for that. Brian that I have been dealing with, is a very helpful person, he has always been there to solve any issues and give the best advice, especially recently with COVID-19 situation where there was a lot of staff shortage from banks he was dealing with, he managed to get the best deal within the required time. At any time I needed to speak with Brian, he was there via emails/phone calls/Whatsapp, etc., that's something I truly loved and appreciated it. Thanks a lot, Brian."
“I have now used Brian from Buckingham James 4 times (purchases and remortgages) and he has never let me down. Brian goes over and above what you would expect from a broker. It isn’t simply a case of using him to find the “cheapest” deal. In my current purchase I was left in a precarious position, having to change properties halfway through the process. Brian was on the ball the whole time and arranged the new mortgage in record time, and was on hand the whole way to advise me and also chasing solicitors and lenders. I really can’t thank Brian and his team enough”
Thank You! Not just sorting my mortgage but insurance too and just being there to answer all my stupid questions. Legend!
"I was recommended Buckingham James around 18 months ago and in a short space of time they have become my go to for mortgage and general financial advice.I cannot stress how impressed I have been with their professionalism and speed of response, simply outstanding customer service. I have since recommended them to a number of friends and colleagues who have all had the same fantastic experience. Thank you to the team, I look forward to my next re-mortgage journey; a process I used to fear!”
"Excellent work, 100% positive recommendation. Brian Leppard excelled on getting us through the mortgage process. Brian is very detail orientated and has done a pristine work chasing other professionals as appropriate to make the process as smooth as possible. As first time buyers it was very reassuring to have such a transparent and attentive customer service!"
"At the risk of repeating what seems to be a recurring theme in these reviews; I cannot recommend Buckingham James and especially Brian Leppard highly enough. Responsive, with great advice and assistance, Brian really helped guide us through what seemed like a mortgage labyrinth at the time. We have been a repeat customer due to our trust in the service."
"Amazing reliable service! If i could leave 6 stars i most certainly would. I would like to thank Buckingham james for a consistent amazing experience but i would also like to personally thank Brian Leppard for his outstanding customer knowledge and care, from purchasing our first home to moving on to our new home. From start to finish he has been amazing and i would not like to remortgage without him. I would highly recommend him to anyone who is looking for a fast reliable service. Thank you again and we look forward to using you for any of our future requirements."
"As a first time buyer, getting a mortgage seemed daunting however Brian made the whole process a dream! He guided us from start to finish with his expert knowledge and I couldn’t be more grateful! 10/10 for these guys, we’ll be using them in the future 100%! Ryan"
"Fantastic service, re-mortgaging made easy! I highly recommend Buckinhamjames and Brian was so helpful and made the whole process so simple and quick..very efficient, especially in these challenging times. I will be recommending you to everyone I know!"
"BRILLIANT SERVICE I have utilised the services of Buckingham James and Brian for a No of years now and simply rate them 10/10. They always deliver!"
"Cannot recommend enough. Professional and friendly service. I originally took my mortgage out with these guys and 5 years on used them again. Everything was dealt with efficiently and with ease. Would 100% use again and recommend to friends and family."
"Excellent!!!! We used Buckingham James for our initial house move 6 years ago and 2 remortgages and each time they have been superb. The whole team is dedicated to helping us and we wouldn’t hesitate to recommend them. Which, in fact, we have Great work guys."
"I engaged the services of Buckingham James FS recently when I was due to remortgage my house. They came as a recommendation to me and I am grateful for it as he was as good as I had been told.Buckingham James led me through the whole remortgaging process in a clear and patient manner. They were helpful but never pushy, patronising or rushing me through decisions. They also were able to judge the urgency required when changes to the mortgage offer needed to be made, which led to the eventual timely completion. Buckingham James also provided me with very competitive mortgage rates which I was certainly not able to get myself despite the days of research and quotes obtained from various providers. I would use them again and would certainly recommend the use of Buckingham James FS. They made the whole remortgaging process painless and took all the pressure of dealing with loan providers away from me. Thank you Brian and the whole team."
"This is the second time in succession I have re mortgaged with Buckingham James, I have dealt with Brian on both occasions and whilst the range of products is both staggering and competitive its the customer service that really sets them apart. Responses are always prompt and on time, I have never had to chase as updates are provided, they are always available and you can speak to somebody at all times, cannot recommend highly enough."
"Would Highly Recommend!! I first used Brian to arrange a remortgage 18 months ago and found his service excellent. He was flexible with his time and promptly replied to all my questions. Even agreed to meeting me at 9 in the evening which really made things a lot easier. Brian has also just dealt with my BTL remortgage, he remembered the renewal date from our original meeting (which I am impressed with). Given the current economic climate I was so unsure how long to fix for that I ended up changing my mind twice (sorry Brian). He was so patient with me and dealt with it without fuss. I dont usually recommend financial service, however I have already recommended Brian to a number of my friends already."
"Excellent service! I’ve used Buckingham James for both my past mortgages and have been nothing but impressed with the dedication and commitment to getting me the best deal possible. Will always be my go to company!"
"Great, personal service We remortgaged recently and have also been asking advice on our first house move. Brian has been great, very personable and knowledgeable, showed us all options open to us and made the whole process very straightforward!."
"We’ve just completed another successful remortgage with Brian after he arranged our initial first mortgage. We are really happy with the service he provides - personal, honest, genuine and fun, whilst being knowledgeable and professional. We’ve never felt pressured to choose a particular product and he’s always on hand to answer any questions we have, no matter how big or silly. That’s why we recommend Brian and Buckingham James to all of our friends who are looking to re/mortgage, especially first time buyers as we know how stressful and confusing it can be. 5 stars from us - thank you for all of your hard work and patience!."
"Brian was amazing. Sorted out our mortgage and explained every thing so clearly,that we felt really happy with the new deal. He was very quick to respond to our emails and was so easy to deal with. Will defiantly use Brian again. Thank you."
"Great communication throughout the process and a really friendly, personal service. I cannot fault Buckingham James, and Brian really made the entire experience a pleasure. Would highly recommend!
"We used Buckingham James when we needed to remortgage after buying our first house 2 years ago. They made the process feel so quick and easy compared to what we had been through in the past. They offered us great advice on all the different options available to us and explained everything each step of the way, which was great because we hadn’t been homeowners for very long. I would recommend Buckingham James to anyone and we will definitely be using them again in the future.”
Thanks for all your help! You’ve been a star!
Many thanks Brian and once again, thank you for you dedication, support and expertise during this process. I know who to be calling when I need to remortgage 🙂 Have a great holiday!
"Excellent Efficient Service, 100% Recommend! We received an outstanding service for a recent remortgage. Communication was fantastic and the whole process was completed quickly. Brian provided excellent advice and ensured that everything was followed up with mortgage provider and legal team. We didn't have to worry at all knowing that Brian was keeping on top of everything. We can't thank you enough and would 100% Recommend!."
"Superb service I can not recommend this company high enough. We spoke with Brian Leppard when trying to arrange a remortgage and within the day he had emailed various options with accompanying pro and cons. All our questions were answered in a very knowledgeable and professional manner and we could not believe how speedily and efficiently the whole process moved forward to the extent that, despite the lender requiring a valuer to view the property, we received a formal offer within a week. Thank you Brian and your team."
"We have had 4 or 5 mortgages through the company now, Brian has handled every one and I wouldn’t trust anyone else. He is so on the ball, up to date with current guidelines and very efficient. He always gets us the best rate for our circumstances and is transparent with reasoning. Look forward to continuing on in giving you our business every year for the next 25-30 years."
"Excellent, would definitely recommend I got recommended to Buckingham James financial by my sister and I would definitely recommend others. Brian has been excellent during the process of organising my mortgage, he is very knowledgeable, explained every step and even assisted in chasing solicitors when needed. Would recommend and definitely get in touch when I come to remortgage in a few years time!"
"Excellent service received throughout. Extremely helpful and friendly. Would definitely recommend them to a friend!"
"Can't recommend enough!! We we're recommended to use Buckingham James a couple years to get a mortgage for our first house, Brian was a massive help in making the whole process simple and easy for us to understand, with being first time buyers it was a bit daunting at first but in the end the service we received was amazing. Brian recently got in contact with us to start the process of remortgaging, with everything going on in the world we thought it would be tricky to get this sorted, but again the whole process was a breeze and the service was received from Brian & Buckingham James was top class. Can't recommended Brian and the team enough, looking forward to remortgaging again with them next time."
"I rarely leave online reviews, but this is a special case, same as the special treatment and services I have received when dealing with Brian Leppard from Buckingham James. I first met Brian when I was buying my first property back in 2016. As I did not have much experience in this, Brian managed to guide and advise me, in detail, throughout the whole process. He would provide the top mortgage deals available on the market and help me chose the most suitable option based on my individual circumstances, which was really important to me. He has got this personal approach to you and your situation, and his level of expertise is just outstanding, not to mention his punctuality and organisational skills that are second to none. There are many people who can do their job, but there are very few who love what they do, and do it with passion - and Brian is one of those few. I have just completed my second remortgage with Brian's help and, as always, received the top quality service. I have also recommended Brian to two of my friends who successfully secured their mortgages and were extremely pleased with the service they received. So, I definitely recommend Buckingham James services, and especially Brian, for everyone looking for a mortgage. I keep saying that this is The One Mortgage Advisor you'll ever need!."
"Fantastic service, excellent advice, easy to deal with. I would highly recommend them."
"100% recommend! We used Brian when we had to remortgage our house. From the start Brian was so helpful and made the process so smooth for us - it was the first time remortgaging since buying our house so we were new to the process. He answered all our questions and made it so easy! I would (and have) recommend him to everyone and will continue to use Brian in the future."
"We have used Buckingham James for the last 3 mortgages. Last time, Jason provided the perfect service for us by coming round to our house one evening and taking us through our re-mortgage options. Face to face was much better than over the phone or email and an evening visit meant our working days were not affected. He took us through everything very patiently, nothing was too much trouble. Great service, would definitely use again."
"Brian at Buckingham James has been helping us with our mortgages for the past 4 years now, from buying our first home, remortgaging and now moving in to a new home later this year. Given the current climate due to COVID-19 we didn't have a lot of hope for a new mortgage, but he managed to let us know of new mortgages as soon as they came out, and got the application in for us very quickly (which was approved!). Brian has always been very responsive, over email, phonecalls and WhatsApp messaging, and always keeps us up to date with progress, especially if time is tight like it was during our last mortgage application! We would definitely recommend Brian and Buckingham James to anyone, and we look forward to using them again in future. ."
Brian at Buckingham James is great!! Very knowledgeable, explains things clearly to me and always finds me an amazing deal. 5 stars, thank you 🙂
"Fantastic service. Have used Brian for several mortgages and also have recommend Buckingham James to family and friends. Brian is always great at communicating with you and keeping you well informed every step of the way."
"Buckingham James has now completed my initial mortgage and the re-mortgage for my property. On both occasions, they have provided friendly, professional and honest advice, ensuring to overcome any challenges during the process to arrive at the best product and within the timeline required. I could not recommend the service that I have received enough and will continue to use Buckingham James' services in the future”.
“I used Buckingham James for my mortgage, as a first time buyer everything was new and very daunting but they made it all plain sailing and were extremely helpful. I’m very grateful for everything and would highly recommend the service of Buckingham James”.
"We can’t rate and thank Buckingham James enough for their top class, fast, efficient professional guidance and assistance.We have used Buckingham James as our broker on two occasions now since 2015, once for a mortgage and once for a remortgage for home improvements. Both cases were dealt with smoothly, efficiently and within most importantly to us within timescale. Brian and his team are definitely on top of their game! We believe that the service we have received is fantastic and as a result have since recently recommended two friends to Buckingham James in addition to another whom we recommended the first time round. We write this testimonial with a big smile on our face and will 100% be calling them again in 3 years’ time! - Buckingham James will not let you down."
"I could not recommend Buckingham James enough! They helped us as first time buyers, with a let to buy mortgage and an additional property. Not only do they explain the whole process, they are genuinely interested and excited in your process. Buckingham James really does take the hassle away, they went above and beyond and sorted pretty much everything for us, always keeping us in the loop and managed to keep us stress free. Their customer service is just phenomenal, there whenever we needed them and working in the background when we weren't even aware! We have been in touch for 3 years and will continue to use Buckingham James in the future. Not only have they gained our loyalty, but also our trust. If there's one thing you can do to make your life easier, speak to the team and find out how great they are for yourself. Thanks again Brian and your amazing team! Words cannot even explain how highly we think of you!"
"Having liaised with Brian over a number of years, I would be happy to recommend both he and the wider team. Great advice backed up by experience and knowledge has found me the right mortgage product each time, despite last-minute changes. Straight forward process and regular communication throughout. No pressure, no drama, no fuss."
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